Citizens Bank Promotes Charolette Royal to Vice President, Corporate Trust Officer

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Citizens Bank is proud to announce the promotion of Charolette Royal to Vice President & Corporate Trust Officer in the bank’s Trust Division.

Ms. Royal, who for 10 years has been involved in administration of corporate trusts, now expands her responsibilities to also include administration of personal trust and 401k plan relationships, and additional management duties within the Trust Division.

Citizens Bank Promotes Josh Baker to City President in Hot Springs

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Citizens Bank is proud to announce the promotion of Josh Baker to the position of City President in Hot Springs.

“Josh is a very knowledgeable banking executive whose leadership will build upon Citizens Bank’s record of success in the Hot Springs market,” said Adam Mitchell, Citizens Bank President.  “With Josh leading our outstanding team in Hot Springs, we are extremely well positioned to best serve the needs of our customers.”

The Danger of Phoneline Spoofing

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As technology continues to advance, it becomes more frequent that scammers find new ways to call on individuals to collect sensitive and private information. We would like to remind our customers that criminals can use actual telephone numbers from anywhere, including your local bank branches to contact customers in an attempt to steal your personal identifying information.

Lisa Hendrixson, Amanda Morris Assume Critical Roles To Elevate Customer Experience at Citizens Bank

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Citizens Bank is proud to announce the promotion of Lisa Hendrixson to the position of Senior Vice President and Director of Deposit Operations, and the hiring of Amanda Morris as Vice President and Market Retail Manager for the bank’s Central Arkansas region.

Citizens Bank Speeds Customers Access to Emergency Loans

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Citizens Bank has successfully assisted several hundred small business customers throughout the state of Arkansas navigate through the application process for the Paycheck Protection Program of the U.S. Small Business Administration. 

The PPP program is a major component of the new federal CARES Act, also known as the “Coronavirus Aid, Relief and Economic Security Act.”

Avoid Virus Exposure by Banking Digitally

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As the COVID-19 Coronavirus advances and with flu season in full swing, area citizens concerned about catching or spreading a virus don’t necessarily have to go to the bank to complete their banking.

Instead of having to physically make the trip to the branch, Citizens Bank offers customers the opportunity to use online and digital services, through which they have the ability to handle their banking needs whenever and wherever they want. 

Citizens Bank Promotes Pat Savell to Retail Manager of Eagle Mountain Branch

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Citizens Bank is proud to announce the promotion of Patricia Savell to Assistant Vice President and Retail Branch Manager of the bank’s Eagle Mountain location in Batesville.

Ms. Savell has 29 years of banking experience, during which time she has served in management positions of increasing responsibility.  She most recently served as Retail Manager at the Citizens Bank branch in Southside.  She and her husband, Roger, live in Melbourne. They have one grown son, Cody.