Citizens Bank Tops Arkansas Companies for ‘HR Best Practice Award’

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HOT SPRINGS – April 15, 2015 – Citizens Bank was named recipient of the “Human Resources Best Practice Award” at the 2015 Arkansas SHRM HR Conference & Expo, held April 10 at the Hot Springs Convention Center.

The HR Best Practice Award is awarded each year to a company that demonstrates the importance and positive impact that strong HR practices can have within an organization.  The purpose of the award is to recognize an organization that aligns successful HR programs and practices with the company’s business objectives.

Citizens Bank was recognized for a series of programs that advance the professionalism and effectiveness of employees and also support the overall mission of Citizens Bank.  Those programs included an organizational leadership development campaign called EDGE (Education, Development, Guidance and Experience); a new employee recognition program known as Team Citizens; and a comprehensive plan for the bank’s observance of Employee Appreciation Week.

“The Citizens Bank HR team deserves this acknowledgment for their creativity in the development of meaningful Human Resources policies and programs,” said Phil Baldwin, Bank President and Chief Executive Officer.  “We appreciate how they consistently demonstrate ‘Best Practice’ principles that elevate both our employees and our bank.”

The Citizens Bank Human Resources Department is composed of Charla Foster, Senior Vice President, Human Resources Director; Tracy McClurg, HR Administrator; and Sandy Starnes, Training Officer.

“In the past two years, Citizens Bank has strategically developed and expanded its Human Resource functions,” Foster said.  “While process changes in the areas of benefits and payroll have occurred, our efforts have centered on the implementation of processes directly related to our employees.  From the implementation of an online application to the development of a training program, we are intently creating a bank culture that encourages employee growth, development, and recognition.”

The Arkansas SHRM State Council is dedicated to promoting and serving the Human Resource profession in Arkansas.  It is affiliated with the Society for Human Resource Management (SHRM), which has more than 250,000 members and is the global voice for the human resources profession.

About Citizens Bank

Citizens Bank was founded in Batesville in 1953 by business and civic leaders to serve the financial needs of middle income families and small businesses.  Citizens Bank works to improve the quality of life for all community residents by promoting educational opportunities, economic growth and innovative civic partnerships.

AWARD WINNERS – Showing off the 2015 Arkansas HR Best Practice Award are Citizens Bank employees Sandy Starnes (seated), Tracy McClurg (standing left) and Charla Foster.

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